Refund policy

Return and Refund Policy  


Returns

If the purchase made does not meet your expectations, you have the option of making a return.
We will give you all the conditions and different options available so you can return your items.


CONDITIONS TO COMPLETE A RETURN

  • The return must be handled within the established period:

    Online purchase: you have 30 days from the shipment date of your order.

    Purchase at a store: you have 30 days from the purchase date.

  • The items need to be in their original condition and with all their labels.

  • You must make the return in the same market/region where you made the purchase.


Remember: you will find the final date you will be able to make a return in your order detail.

You can find additional information about the Exchange and Return Policy or your right to withdrawal in our Conditions to use.